Privacy Policy & Disclaimer

We take our clients privacy and confidentiality very seriously. For that reason some of our testimonials and case studies remain largely anonymous, short of their demographic or identifiers. For more information on our code of ethics or client/counsellor privileges please contact us. 

Just as with your privacy and confidentially we take your well being very seriously. At any point during our treatment if we feel your needs extend beyond those that our team members are able to provide safely we may recommend seeking additional/alternative solutions; as discussed in our Practice Limitations.

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PRACTICE LIMITATIONS

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We work with individuals and with families to help restore trust, esteem and harmony in the home. We are well positioned to help those suffering directly or indirectly from the effects of addictions, disorders, behavioural conditions and mental health afflictions. However there are times when our clients needs exceed the abilities of our practice and trained professionals ability to serve them safely; in those cases we will do our best to refer them to Crisis Services or our Resource Page to help them find the next step on their journey.

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Some of these conditions we are not in a position to serve effectively include: 

Severe mental health issues/concerns; those that have been treated in a psychiatric hospital in the last three months or those exhibiting signs of schizophrenia, bipolar, severe depression. Forms of eating disorders (Anorexia nervosa, Bulimia nervosa, Pica, Rumination Disorder). Suicidal Attempts (suicidal ideations). PLEASE NOTE: We apply no judgement to the individuals or families experiencing these issues/conditions –we are simply not well aligned to help patients or clients experiencing these issues at this time.

For more information please contact us at: support@healthyroutes.ca

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